Last Updated: September 23, 2025

At The Geek Dungeon Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or use our services. By using our Services, you agree to the terms of this Privacy Policy.

Privacy Policy – Your Data Protection & Privacy Choices

When we say personal information, we mean data that can identify you or reasonably be linked to you. We may collect:

  1. Contact Details: name, address, phone number, email, billing and shipping information.
  2. Financial Information: payment card details, transaction history, payment confirmations.
  3. Account Information: username, password, preferences, and settings.
  4. Transaction Data: products viewed, added to cart, purchased, returned, or exchanged.
  5. Communications: details you share in support requests or messages.
  6. Device Information: browser, device type, IP address, unique identifiers.
  7. Usage Data: how you navigate and interact with our website and services.

Sources of Personal Information

We collect personal information from several sources:

  1. Directly from you: When you create an account, make a purchase, or contact support.
  2. Automatically: When you use our website, through cookies and tracking tools.
  3. From service providers: Those who process payments, provide analytics, or deliver orders.
  4. From partners or third parties: Who help us run our business.

How We Use Your Personal Information

We use personal information to:

Provide and Improve Services

  1. Process payments, orders, returns, and exchanges.
  2. Customize your shopping experience and recommend products.
  3. Manage your account and preferences.

Marketing and Advertising

  1. Send promotional emails, offers, or updates (with your consent).
  2. Display relevant ads based on your browsing activity.

Security and Fraud Prevention

  1. Authenticate accounts and secure transactions.
  2. Detect and investigate suspicious or fraudulent activity.

Communication

  1. Respond to customer inquiries and provide support.
  2. Keep you informed about your account or purchases.

Legal Compliance

  1. Meet regulatory requirements.
  2. Respond to valid legal requests or enforce policies.

How We Share Personal Information

We may share your personal information in limited circumstances:

  1. With Shopify (our platform provider) and trusted service providers for payment, fulfillment, and analytics.
  2. With marketing partners to deliver relevant ads, in line with privacy laws.
  3. With affiliates or corporate partners within our business group.
  4. During business transactions, such as mergers or transfers.
  5. As required by law, we must comply with legal processes or protect our rights.

Relationship with Shopify

Our store is hosted on Shopify, which also processes certain personal information. Shopify may use your data to improve its services and supporting features like advertising or analytics.

Third-Party Links

Our website may include links to external sites not operated by us. We are not responsible for their content, security, or privacy practices. We recommend reviewing third-party privacy policies before sharing information with them.

Children’s Privacy

Our Services are not directed at children under the age of majority in your region. We do not knowingly collect personal information from individuals under 16. If you believe your child has shared data with us, please contact us to request removal.

Security and Retention

We use security measures to protect your information, but no system is completely secure. We keep personal information only as long as necessary to:

  1. Provide our services,
  2. Fulfill legal obligations,
  3. Resolve disputes,
  4. Enforce agreements.

Your Privacy Rights and Choices

Depending on where you live, you may have the right to:

  1. Access/Know: Request access to your personal information.
  2. Delete: Ask us to remove personal information we hold.
  3. Correct: Request corrections to inaccurate data.
  4. Portability: Receive a copy of your data in a transferable format.
  5. Opt Out: Stop data sharing for targeted advertising.
  6. Manage Preferences: Control promotional emails or cookies.

Global Privacy Control (GPC)

If your browser supports GPC, we will treat this as a request to opt out of targeted advertising for that browser and device.

International Transfers

Your data may be stored or processed outside of your home country, including the U.S., U.K., and EU. When transferring data internationally, we follow recognized safeguards such as Standard Contractual Clauses.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted here with a new “Last Updated” date.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Email: thegeekdungeonstore@gmail.com
Address: 139 Hartham Road, Isleworth, ENG, TW7 5EZ, GB

For applicable data protection laws, The Geek Dungeon Store is the data controller of your personal information.